希爾頓惠庭飯店-安克雷奇中城(Home2 Suites by Hilton Anchorage/Midtown)

공항 셔틀 버스가 있다고 명시 되어 있어서 예약을 했지만 공항 셔틀이 없었습니다. 결국 리프트를 불러 이동했습니다. 참고 하시길 바랍니다. 조식 포함 가격이었으나 조식은 매우 간단하게 제공되는 수준이라 크게 메리트를 느끼지 못했습니다. 오히려 공항과 매우 가깝고(차로 10분) 주변에 아주 맛있는 베트남 식당이 있다는 것이 이점입니다. 가격 대비 만족도가 낮아 추천은 어렵습니다.

不要預訂這家酒店！ TLDR：我們根本無法入住這家飯店！他們基本上把我們趕到了一家更便宜的酒店，距離凌晨 1 點只有一小時路程。 經過10小時的獨木舟和6小時的車程，我們到達飯店，卻發現他們沒有房間給我們了。這家 Home2 酒店已超額預訂。他們在我們入住的當天才意識到這一點，他們的解決方案是什麼？他們在上午 11 點給我們留言，說我們將被重新分配到另一家酒店（一家 Best Western，便宜 100 多美元，需要 1 小時車程才能到達另一個城鎮）。不幸的是，當他們試圖打電話給我們時，我們正在進行冰川之旅，沒有信號接收，所以我們錯過了電話。 您可能認為超額預訂是正常的，但在我們到達後情況變得很荒謬。我們告訴前台，半夜再開車一個小時是沒有意義的。她為我們找了一家附近的飯店，比這家稍微貴一點，但是經理安東尼不同意。經理基本上說他根本不在乎，我們需要支付附近飯店的全額。 希爾頓管理的 Home2 表現出了對顧客的完全漠視。他們對處理這種情況的無能、缺乏同理心以及公然無視我們的旅行計劃讓我感到無法言表的憤怒。而且，他們雜亂無章的後端交易會吞噬你的錢（我們的 100 美元在哪裡？）。像躲避瘟疫一樣避開這家飯店！

Solid 3 star hotel for the price. Nice free breakfast more than just a continental with waffles, oatmeal, yogurt some fruit and hot dishes. Kitchenette with a few place settings and metal utensils Room just ok the sofa bed in the room couch pillows were all ripped in the corner. Bed seemed very small for a Queen. Bedding was weird in that cover seemed like a mattress pad? Not really a comforter and then had a thin quilted duvet like cover. Almost ran out of TP but we did not request daily room clean

They checked me in with no notice they didn’t have the suite I reserved, and when I got to the room they gave me a regular room for a suite price. Said the one I booked wasn’t available. I left and booked somewhere else. I had to go months of back and forth to get most of the refund. They still charged me one night stay even though I spent all of one minute and it was their failed booking. The person handling it said they should have notified me before checking me in it wasn’t the right room but oh well, nothing they can do. They also said they’d refund it if ******* requested it and then fought it for months.

Walking into the property and rooms was better than most hotels I’ve stayed in, in the area. The prices have skyrocketed across the town but you get a good looking, updated, modern, and clean place to stay. We loved it.